Description
• Extensive experience in Splunk from legacy/ latest version• Experience with Splunk version 8.x
• Experienced with upgradation of Splunk from 7.1.x to 7.3.x or 8.x
• Design, plan, implement, and administer Splunk infrastructure
• Splunk upgrades on Large Scale Enterprise Client Environments
• Perform maintenance & upgrades of Splunk indexers, search heads, forwarders and deployment servers.
• Perform Monitoring of Splunk infrastructure.
• Automation of Splunk installation process
• Troubleshoot Splunk log feeds and log parsing errors.
• Perform new Forwarder builds with Jumpbox Servers during infra onboarding with Splunk.
• Provide high-quality technical support to clients at all levels, speaking with a high level of technical understanding, resolving complex technical problems and helping to proactively prevent new issues
• Handle deep technical troubleshooting and deliver solutions in very complex scenarios, and utilize monitoring and debugging tools to analyze problems and identify solutions
• Working experience in Handling of Major Incident and very critical server issues
• RCA preparation and meeting SLA for RCA submission.
• Planning and implementing fixes / Patches
• Complex Health Checking and Reporting
• Analyze Problems & Escalated to appropriate Levels,
• Preparing and Presenting weekly, Monthly Report to Customer / Higher Management
• Drive Service Delivery Improvement programs.
• Working experience on Day to Day House Keeping tasks by using tools & scripts
• Experience on Linux and Windows OS Technologies.