Description
Harvey Nash are pleased to be working with a Public Sector client to recruit a Senior Interaction Designer on an initial 6 months contract, outside IR35.
Your job will be to design and lead on accessible public and internal services that are simple enough for everyone to use. You will be excited by the challenge of creating digital services that work across multiple channels, devices, browsers and platforms. You will also want to lead on the direction of new patterns and standards. You will be able to see the bigger picture as well as the fine detail, and have a range of experience prototyping in code as well as the ability to communicate ideas clearly and succinctly on paper.
As a Senior Interaction Designer, you will:
- Identify, propose and evaluate design solutions to meet the needs of users across a variety of channels.
- Collaborate on designs with a multidisciplinary team
- Work with technical roles to promote an outcomes-led approach to designing services that consider technical feasibility and how to address technical challenges
- Understand constraints and communicate these and work within them.
- Develop and maintain design standards and a pattern library, ensuring patterns and components are consistent, accessible, and easy to use across our digital products & services.
- Make use of and contributes to government service design patterns.
- Design and validate a range of static and dynamic prototypes to test and communicate ideas.
- Confidently design at low and high fidelity, including HTML and CSS.
- Lead the design perspective in discussions with teams and stakeholders.
- Share best practice and coach others.
- Ensure standards are being met, particularly for accessible and inclusive design.
Essential Skills:
Agile working
You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.
Communication skills
You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations. You can be flexible and you are capable of proactive and reactive communication. You know how to facilitate difficult discussions within the team or with diverse senior stakeholders.
Community collaboration
You know how to work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team to provoke the right responses.
Digital perspective
You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital.
Evidence and context-based design
You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches.
Experience of working within constraints
You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You can ensure standards are being met.
Leadership and guidance
You can make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. You can build consensus between services or independent stakeholders. You can identify problems or issues in the team dynamic and rectify them. You engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can bring people together to form a motivated team and help create the right environment for a team to work in. You know how to facilitate the best team make-up depending on the situation.
Prototyping in code
You know how to create and validate a dynamic prototype.
Prototyping
You are experienced in using a variety of methods of prototyping. You know how to share best practice and can coach others. You can look at strategic service design end to end.
Strategic thinking
You can define strategies and policies, providing guidance to others on working in the strategic context. You know how to evaluate current strategies to ensure business requirements are being met and exceeded where possible.
User focus
You know how to give direction on which tools or methods to use. You are experienced in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure these are met by the business. You know how to apply strategic thinking in how to provide the best service for the end user.
You should already have a current Disclosure Scotland certificate (dated within the last year) and BPSS clearance will be required upon commencement.
If you meet the essential criteria noted above, please submit your CV. We look forward to reviewing your application.