Description
Service Designer - 6 months - Inside IR35
Day rate - Circa £490
Harvey Nash's public sector client are currently looking to recruit a Service Designer to join their team based remotely for an initial 6 month period. You will support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met.
Main Duties:
- Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery.
- Use service design tools and methods as directed.
- Work with user researchers and senior service design colleagues to action user insights.
- Champion design for users for whom assisted digital and/or accessibility technologies are required to access a service.
- Assist the facilitation of co-design with design teams, citizens services users, and other stakeholders.
- Contribute to prototyping and work with senior colleagues to validate proposed design solutions using a variety of prototyping tools.
- Work with senior colleagues to understand and work within constraints.
- Inform design decision making and support communicating how decisions have been reached.
- Participate in and/or support programme and project assurance activities
Essential Skills:
- Experience in a service design setting, delivering a range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs.
- Demonstrates the ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, and prototyping) for different design life cycle phases and situations.
- Ability to communicate design approaches and insights effectively.
- Knowledge of other user centred design practices
This role has been deemed inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.