Description
Job descriptionLocation: Romania - Bucharest.
Experience: 4 + years of Experience.
Requirement:
• 4 years’ experience supporting Microsoft systems (Windows7, 8.1,10) in IT Infrastructure function.
• Must have knowledge of PC hardware architecture
• Must have knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
• Must have knowledge of SCCM and operations (Installing applications, patch management)
• Prior experience in Remote Desktop support
• A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
• Should have good understanding of Microsoft Acrive Directory, DHCP and DNS
• Should have good understanding of user profile management
• Proven Customer Service skills
• Good written and oral communication
Responsibilities:
• Provides expert judgment and analysis for the design, development and implementation of desktop systems.
• Analyzes requirements to ensure the system meets performance needs.
• Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
• Maintains, repairs, and troubleshoots desktop hardware and software packages.
• Assists with desktop/laptop images including updates, patches and performance/process enhancements.
• Has the ability to script, test and deploy automated desktop solutions.
• Provide level2/3 desktop/ laptop break-fix support
• Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
Contract length: 6 months
Salary: 450RON per day