Infra - Service Lead

Sebes  ‐ Onsite
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Description

Location : Sebes,Romania

Experience: 10 - 12 Years

Language: English

Skills: L2-Mid level Technical

Requirement:

· Maintain Windows 2008 R and upgrades, patches.

· Maintain and Administer AD (Windows 2008R2)

· Maintain and Administer Microsoft Cluster solutions.

· Working knowledge on SSCM and SCOM

· Understanding of IBM TSM/EMC Networker tool set.

· Knowledge of maintaining Antivirus management servers

· Able to use SCCM Collection to push the packages, patches

· Troubleshooting skills with Windows Servers, SCCM

· Good scripting knowledge using PowerShell, CLI

· Understanding of VMWare virtualization technologies

Understanding of Storage technologies
Responsibilities:

· Lead a team of 10 -15 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.

· Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.

· Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.

· Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.

· Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.

· Support team in resolving critical technical issues during crisis situations.

· Engage in problem management process for root cause determination & permanent corrective action.

Contract length: 6 months

Start date
ASAP
Duration
6 months
From
N Consulting UG
Published at
13.10.2021
Contact person:
Kirubanandam Swayamprakasam
Project ID:
2227236
Contract type
Freelance
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