Description
Venesky-Brown's client, a public sector organisation in Scotland, is currently looking to recruit a Service Designer for an initial 6 month contract with the potential to extend on a rate of £500/day (inside of IR35). Due to the current circumstances this role will be fully remote for the duration of the contract.Responsibilities:
- Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met.
- Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery.
- Use service design tools and methods as directed.
- Work with user researchers and senior service design colleagues to action user insights.
- Champion design for users for whom assisted digital and/or accessibility technologies are required to access a service.
- Assist the facilitation of co-design with design teams, citizens services users, and other stakeholders.
- Contribute to prototyping and work with senior colleagues to validate proposed design solutions using a variety of prototyping tools.
- Work with senior colleagues to understand and work within constraints.
- Inform design decision making and support communicating how decisions have been reached.
- Participate in and/or support programme and project assurance activities
- Other duties as required o support wider corporate activities
Essential Skills:
- Experience in a service design setting, delivering a range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs.
- Demonstrates the ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, and prototyping) for different design life cycle phases and situations.
- Ability to communicate design approaches and insights effectively.
- Knowledge of other user centred design practices
If you would like to hear more about this opportunity please get in touch.