Description
Content designer
Fully Remote
Outside of IR35
Working for an award-winning consultancy who are focused on delivering outcomes, solving complex problems with technology by our hand-picked high performing teams. We design and deliver digital solutions to both the public and private sectors.
Our client is looking for several Content Designers who is an expert practitioner who develops content strategy and solutions for large-scale problems and high-profile events.
At this level you will:
- take responsibility for content quality, manage small teams and mentor content colleagues
- write and map user stories
- review the work of others to assure quality lead on cross-government content projects
- engage with and contribute to the cross-government content community
- GDS experience essential
- Agile working (content design). You understand the role of content in multidisciplinary teams and can articulate this and advocate for it. You work collaboratively with colleagues from other disciplines in multidisciplinary teams. You can identify and compare the best processes or delivery methods to use and measure and evaluate them, helping the team decide the best approach. You help teams manage and visualise outcomes, prioritise work, define scope and agree a minimum viable product (MVP). (Relevant skill level: practitioner)
- content concepts and prototyping. You can build and create a variety of different prototypes, from paper sketches to coded prototypes. You can choose the most appropriate option to visualise content in context for different audiences. You can effectively combine prototypes with other content and design outputs to test with users and show to stakeholders. You can establish content patterns, test and iterate them. (Relevant skill level: practitioner)
- Stakeholder relationship management (content design). You can negotiate with and influence stakeholders and manage relationships effectively. You are able to influence decisions, deal with challenging situations and remove blockers. You can build long-term strategic relationships and communicate clearly and regularly with stakeholders, supporting mutual needs and commitments while focusing on user needs.(Relevant skill level: practitioner).
- Strategic thinking (content design). You can help lead the design and implementation of strategies, evaluating their impact and progress to make sure business objectives and the needs of users are being met. You lead and direct strategic content improvement projects, focussing effort in the areas of greatest priority and make sure goals and objectives are met. (Relevant skill level: expert)
- User focus (content design). You collaborate with user researchers and performance analysts to advocate effectively for users. You understand the different types of user research, evidence and data and how they're used at different stages of a product development (Alpha, beta, live). You can formulate hypotheses, gain insights from research and make decisions based on findings, clearly explaining how decisions have been made. You can evaluate quantitative and qualitative data and can prioritise and define approaches to best understand users. You can champion user research to focus on all users. You put accessibility requirements at the heart of approaches to designing content and encourage others to do the same. You guide others and make recommendations on the best tools and methods to use. (Relevant skill level: practitioner)
- User-centred content design. You have a deep understanding of end-to-end journeys and how content is affected within these journeys. You can identify where journey fixes or content improvements need to be made. You have responsibility for assuring the quality of content from more junior colleagues and coaching and guiding them to improve. You make sure content is regularly reviewed and evaluated, contributing to continuous improvements and iteration. You encourage a continuous improvement mindset in teams and more junior content colleges. You deliver through others and direct and critique their work. (Relevant skill level: practitioner).