Description
The Salesforce Consultancy service will be required to:
- Identify how a client's architecture fits together and provide strategic and technical advice
- Understand business and technical requirements and translate these into technical solutions
- Analyse business processes and identify alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components
- Develop enterprise-grade architecture and processes which truly utilize and realise the value of salesforce.com application technology
- Work with product management, domain architects, and developers to understand the technology landscape and produce integrated end to end solution options that manifest the architectural roadmap
- Actively participate in program increment planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other meetings.
- Contribute to the development of the architectural strategy and roadmap and ensure it aligns and supports the business and technology roadmaps and enables the expected business outcomes.
- Advice and support on all the aspects of architectural governance
- Contribute to customer meetings and workshops and produce checkpoint reports as agreed.
- Ensure both business strategy and technological direction is aligned
- Set standards for programming tools and techniques and advise on their application and compliance
- Support project managers in all stages of the software development process
- Assign work through the correct communication channels to technical consultants and monitor performance providing advice, guidance, and assistance
The skills the Salesforce Functional Consultant needs to have are:
- Experience in IT Infrastructure Solution Architecture (+ 7 years minimum)
- Advanced knowledge of Salesforce solutions, with Salesforce certification
- Experience with databases
- Hands-on experience in deploying, configuring, and troubleshooting Salesforce solutions
- Skilled in TOGAF, Agile methodology, and ITIL frameworks
- Experience working with the customer throughout delivery life cycle of the project supporting project planning and oversight and assuring implementation as well as designing solutions and creation of design document artefacts.
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
Desirable skills and expertise include
- Experience in the telecom domain
- Knowledge of Sitetracker