IT Trainer/Technology Trainer/Systems Trainer

London  ‐ Remote
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Description

IT Trainer/Technology Trainer/Systems Trainer

Working within the Training team and as part of the wider Technology department, the IT Trainer/Technology Trainer/Systems Trainer will provide training to all employees and will report into the Head of Technology Operations. The IT Trainer/Technology Trainer/Systems Trainer will be based in the London office with the opportunity for remote working in line with the firm's Future Ways of Working policy.

The ideal IT Trainer/Technology Trainer/Systems Trainer is likely to have extensive experience of delivering IT Training and application support within a professional services firm.

Primary Responsibilities for the IT Trainer/Technology Trainer/Systems Trainer

  • Write and implement training deliverables including manuals, Quick Reference Guides, FAQs and desk drop flyers
  • Create and edit training videos using Adobe Captivate
  • Deliver technology training (in person and online)
  • Manage training content in SharePoint
  • Liaise with the Training Team and Service Desk to identify training trends and needs
  • Transitioning of projects into the BAU training portfolio
  • Floor walking to provide deskside assistance

Key Skills & Qualifications for the IT Trainer/Technology Trainer/Systems Trainer

  • Proven experience of delivering IT training
  • Knowledge and hands on experience with Microsoft 365 is essential
  • SharePoint 2019
  • Microsoft Teams and Zoom
  • Experience of the full training life cycle
  • Experience in creating online content and E-learning material
Start date
n.a
Duration
6 months
From
Precise Placements Ltd
Published at
22.05.2022
Project ID:
2391337
Contract type
Freelance
Workplace
100 % remote
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