Description
Support Engineer - Finance - WolverhamptonA Market leading Financial Software House that develops, sells and delivers award-winning software solutions to the financial sector that mitigate risk, enable growth and cut costs is seeking a Support Engineer to join their growing team.
As a global company they are continuously expanding their market-leading position, with solutions that helps customers perform the many tasks needed to achieve competitive advantage in today's international financial markets. Working as part of a friendly and knowledgeable development team, the successful candidate will work on a variety of new and existing projects, allowing involvement in the full product life cycle, from conception through to completion. Additionally, they are working in a relaxed environment, with a good work/life balance.
The successful candidate for the Support Engineer position will be reporting to the Support Manager with the responsibility of Incident logging, investigation and escalation, analysis of problems and their root-causes for incidents raised by customer, remote and on-site installations/upgrades of client system, adherence to set KPI's and working closely with other departments across the organisation.
EXPERIENCE
- Minimum 2 years commercial experience in a technical client-facing role.
- Strong commercial MS SQL experience.
- Experience working with MS SQL Server 2008 (ad above) installation, sizing and performance troubleshooting.
The salary of this Support Engineer role depends upon the candidate's experience. The package also includes Healthcare, Pension and Life Insurance.
To be considered for this Support Engineer position, please apply directly, or contact Faye Whaley.
Support Engineer - Finance - Wolverhampton