IT Security Software Operator

Chertsey  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Proteus Europe are urgently recruiting for an experienced IT Security software operator to join a prestigious client in Chertsey, Surrey on an 11 month fixed term contract. Our client is one of the biggest names in technology and offer a generous salary + benefits package.

Role Summary:

To be responsible for providing in-house technical support for Security related Software.
You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely manner. This will be via e-mail or phone.
To provide 1st or 2nd line technical support to our international clients
To provide outstanding customer service
To produce on-time resolution ratio for customer's request

Key Skills and Experience:

Fluent in English
BA degree in a computer related discipline
Good inter-personal skills
Experience in the IT industry, preferably of a technical nature
Knowledge of Computer Network and Communication
Experience on software testing
Customer approachable attitude and a customer focused person
Team player
Ability to analyze logically to resolve technical issues.
Knowledge of PC Hardware and software
MS Windows (for Server OS and PC OS) skills
be able to troubleshoot hardware and software problems in Windows OS
Excellent communication skills
Solid experience in customer technical support.
Good understanding and practical knowledge of IT security.
Good knowledge of PC hardware
Junior employee with approximately 5 years of IT experience
Experience on Database (MS-SQL)
Experience of working in customer technical support (Preferred)

Apply today to be considered for this fantastic opportunity to work for a market leading client on an excellent salary + benefits package.
Start date
04/2015
Duration
11 Months
From
Proteus Europe
Published at
23.03.2015
Project ID:
872924
Contract type
Freelance
To apply to this project you must log in.
Register