Description
PRIMARY DUTIES AND RESPONSIBILITIES:
Analyze, understand and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work.
Provide daily system/application administration. Maintain system and application backup/recovery and patching. Manage access and security of the systems and applications. Monitor and proactively support system/application capacity planning and stability.
Assess technical requirements of requests and scope for projects and communicate results to business client, project team, and IT counterparts. Assist application users by tracking, analyzing and solving user problems based on an understanding of business process workflow within the application. Provides support to users for the technical aspects of application utilities and functions, such as reporting. Identify opportunities for new or improved systems and applications to support the business.
Serve on systems development/upgrade/enhancement project teams as technical liaison between business clients, IT Infrastructure and the development groups.
Facilitate or participate in testing activities to ensure development work meets user requirements. May develop test script criteria and use cases for functional and end-user testing. Prepare materials and/or conduct end-user training sessions to support use and feature sets for new or updated systems and applications. Create user guides, system workflows and other application documentation as needed, including creating standard operating procedures (SOPs).
Develop strong business relationships with assigned business clients and with other related departments and vendors to ensure successful system and application implementations and support.
May perform development activities, programming and coding as needed.
Follow Internal Audit policies and procedures and provide information as needed.
Participation in on-call rotation.
- Project management and business analyst skills required.
Ability to work independently and within teams.
Strong communication skills, both verbal and written, including ability to translate technical subject matter to non-technical audiences.
Ability to read, decode and use ABAP (Advanced Business Application Programming).
Basic routing and configuration experience.
Excellent general business knowledge, with in-depth understanding of business lines supported.
Experience with multiple SAP projects as test coordinator.
Ability to deliver SAP system enhancements independently.
Experience writing SAP test scripts and training material.
Ability to execute tests and trouble-shoot problems.
Are you interested in this opportunity and do you meet the requirements? Please get in touch with Marco Eindhoven on telephone number 020 - .