Description
System/Support Analyst: ITIL, ITSM, ASP.NET, IIS, SQL, Exchange
My client, a world renowned global organisation based in Prague is seeking a System/Support Analyst with a strong knowledge of ITIL processes and ITSM. The successful candidate will have strong skills in; Application Support/Application Management, Service or Operational Management, Vendor Management, Customer relations and Reporting.
Skills required for the role are as follows:
Fluent English speaker/writer
Excellent communication skills
Extensive experience with the applications/operating systems support (IIS, ASP, ASP.NET 2.0, COM+, Web Services, Ajax)
SQL operations, basic optimization and maintenance (MS SQL server)
Windows patching, tuning of services, basic troubleshooting (MQ services, IIS, Exchange Web Services, network, API, ...)
Basic frameworks and troubleshooting (ASP, ASP.NET 2.0, COM+, Web Services, Ajax, networking)
Basic Condeco application troubleshooting
Basic synchronization issues troubleshooting