UX Digital Designer

Wiltshire  ‐ Onsite
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Description

UX Designer

We have an opportunity for an UX Designer with strong experience of the creation and delivery of digital customer experiences. This is initially a 3 month contract and is working for a leading Financial Services organisation based in Wiltshire.

Key Responsibilities:

  • To architect the user experience and set the tone, sentiment and attitude of the content whilst considering the user's eco-system (device, location, education) and ensure that it is scalable, flexible and coherent.
  • Responsibility/accountability for initiatives where the UX team is leading or majoring a change. Examples of such change may include initiatives covering: new site sections, new product launches or the reworking of a journey where user feedback, traffic patterns or customer behaviours are indicating a sub-optimal experience.
  • To offer consultation on ideas, initiatives and changes where the overarching IA or experience wouldn't be compromised but where UX expertise and know-how would add value on the appropriateness and usability/navigability of any content.
  • To maintain UX rigour and discipline through our delivery processes; ultimately ensuring that what our users see is compliant, meets our UX principles, extolls our brand values and is developed with an understanding of what future initiatives might deliver. This will include the application of our UX principles, Usability principles, tone of voice and be a barometer of accuracy and consistency.
  • To regularly interpret and address any customer struggle or experience issues using the UX MI, both qualitative and qualitative.
  • To be creative, generate ideas and help feed the UX agenda/roadmap.
  • To support corporate UX requirements, using Wireframes.

Key skills and experience:

  • Significant experience in the creation and delivery of digital customer experiences; UCD led with a practical understanding of IA, journeys, acquisition process and content/web copy experience.
  • A passion for great customer service, with a strong attention to detail, an appreciation of good visual design and with an interest in the future of digital. Attitude and approach really counts.
  • Solid experience of understanding and incorporating MI and optimising web page content and layout to maximise customer interactions.
  • Knowledge of business requirements gathering and documentation and demonstrated ability to translate requirements into design.
  • Ability to grasp the subject matter, identify critical information and organise it in a manner that makes sense to the target user group and also delivers the business objectives.
  • Experience of working with professional content management systems in online production environments and understands the technical/functional implications.
  • The ability to work well in a cross functional, multi-discipline environment; strong influencing and communications skills.
  • Excellent planning and organisational skills and ability to manage multiple competing priorities.
  • Bachelor's degree or equivalent in Communications, Marketing or related/beneficial field.

If you considering a move from your current UX Designer or equivalent role, please apply online or please contact Bhavit Panchmatia on (see below)

Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me for more information.

Outsource. Our People. Your Success.

Outsource UK is one of the country's largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.

We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.

The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client's and candidate's needs.

Start date
n.a
From
Outsource UK
Published at
04.05.2015
Project ID:
897401
Contract type
Freelance
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