Description
My client a leading global organisation is in urgent need of a talented and experienced Service Delivery Lead to join them on a contract basis of 12 Months
You will be required to be the owner of the technical services underpinning business services provided by my clients client. You will be accountable for all services within allocated portfolio, representing Application Operations to all key stakeholders.
You will also Review and analyse day-to-day operations against that service to ensure commitments are being met and a monthly/weekly report is published to key stakeholders. You will be required to deliver of required data, statistics and reports for service analysis, You will have experience in SLAs and OLA's
It would be preferential if you have worked for a multinational and within the financial services space but not essential. If this role sounds of interest drop me a line and we can talk in more detail.