User Researcher - Agile Development Team

London  ‐ Onsite
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Description

User Researcher - London and Worthing

Working for a central government organisation.

User Researchers are key figures in service teams, working to generate the feedback and insight service teams need to build a clear picture of their users and deliver solutions that they need. They will support service managers by generating new and useful user insights and translating it into features and actions that will allow them to iteratively improve their service for users.

Responsibilities include:

  • planning, designing and conducting in-house usability testing sessions to support the design and development of government services
  • conducting in-house research to test new product and concept developments
  • working with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material
  • working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction

Experience:

  • Agile methods, particularly SCRUM
  • Experience of working on Government website developments
  • Digital by default service standard assessment process experience
  • Demonstrable knowledge, experience in and passion for web user centred design practices
  • Proven experience of gathering user requirements for web based services.
  • Proven experience of managing, executing and analysing usability test sessions
  • Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
  • Experience of audience modelling and developing design personas.
Start date
Immediate
Duration
2 months
From
Fuel Recruitment
Published at
13.05.2015
Project ID:
903435
Contract type
Freelance
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