Senior Desktop Support Engineer

Seine-Maritime  ‐ Onsite
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Description

Senior Desktop Engineer
Location: Rouen, France
Duration: 1 month initially (could extend to 12 months)
Rate: £17 to £20 per hour (€24 to €27 per hour) Please not rate will be paid in £ sterling.
Senior Desktop Engineer in an IT OSS team. OSS provides local and agreed remote site support for all local IT services. Support includes handling of user incidents and requests, management of different infrastructure and application components together with the service owner, service centres and the operation teams.
The OSS Team is responsible for doing the following tasks:
Incident resolution when local presence is required
Hardware procurement and stock management
IMAC for standard IT devices
Recycle & Disposals
Asset Inventory Management
Spare Management and Loan Devices
Local Applications Support
Duty Ring support
VIP/Flex Support
Hands and feet support for network equipment, Servers and security devices
Mobile phone support
Participation in Projects and Change Management
Printer support
Other tasks defined in the UPM - HCL On-site Service Description or mutually agreed between both parties
Must speak both English and French
Please apply for more details or send your CV to (see below)

Start date
ASAP
Duration
1 month
From
ECS Manchester
Published at
21.05.2015
Project ID:
908261
Contract type
Freelance
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