Description
In line with Division objectives and under instructions and monitoring of a team leader / more senior engineer to resolve administrative, technical and/or business related queries and problems on SWIFTs product/service portfolio in both a proactive (preventive) and reactive way (escalated) to internal/external customers and/or vendors as per or above performance targets. As appropriate and in compliance with SWIFT SLAs, escalate to the 2nd line support.
Start-date : 26.05.2015
End-date : 31.08.2015
The requested skills are:
SWIFT PRODUCTS KNOWLEDGE with level SPECIALIST
FLUENT ENGLISH
ANALYTICAL SKILLS with level SPECIALIST