Description
We are currently recruiting for a Control Applications Engineer based in LondonGeneral description:
The Control Applications Engineer will be troubleshooting and assisting installation and operation of PC applications (created by Extron) with international customers over the phone. The applications configure Extron A/V hardware products either through a serial (RS232) or network (TCP/IP) interfaces to control Extron or 3rd party A/V equipment like switchers, projectors, displays, dvd's etc.
You'll be assisting customers through the installation process and working with the software, troubleshoot any possible anomalies both with the software itself as with the communication and operation of the Extron A/V hardware.
These applications configure Extron A/V hardware products either through a serial (RS232), or network (TCP/IP) interfaces, to control Extron or 3rd party A/V equipment like switchers, projectors, displays, dvd's etc.
You will closely communicate with Senior Software Engineers to report and discuss the problems you encounter in the field.
Must have skills:
- In depth knowledge of the Microsoft Windows OS (registry, dlls, accounts, etc)
- Good knowledge in the practical networking area (TCP/IP, Ethernet,IP Addresses subnet masks, routers, NAT, gateways)
- Good English language skills verbal and written
- Education (IT or Electronics) on College level
- Basic knowledge on HTML, javascript and XML
- Basic knowledge of communication protocols like Rs232/Rs422/Infrared
- Knowledge of A/V system integration is preferred.
Personal skills:
You can explain technical issues and procedures over the phone in terms understandable for everyone. You can methodically troubleshoot a complex system.
Offers:
- Top industry salaries
- Private Healthcare
- Pension contribution
- Extensive Training Programs
- Working in professional teams
- And more