Description
Job Title: Sr. Telecom Engineer
Job Location: Hilversum, Netherlands
Job Type: Contract Opportunity
You will have ownership in the following areas:
- Will be responsible for the Avaya infrastructure across Europe supporting 27 countries.
- Own project implementation and support documentation in conjunction with the Reference Architecture documentation. Communicate the concept behind the design to IT and business stakeholders.
- Immediate ownership and support in complex escalations and incidents.
- Continuous improvements and optimization on capacity management, stability and availability of the Europe telecom infrastructure.
- Support in immediate business needs, such as events.
A top performer in this role will have the following:
- In-depth knowledge of Avaya Aura Session Manager, System Manager, Communication Manager, Messaging and Conferencing.
- Experience with Avaya Contact Center, CMS, Avaya Experience Portal, Avaya Application Enablement Server
- Extensive experience with telephony dial plan design and call routing/control protocols such as SIP, H.323, Q.SIG, ISDN PRI and BRI, CAS and LCR.
- Best Practice knowledge and sensitivity to trends influencing design in the UC infrastructure. Demonstrated ability to create designs within set timelines.