Description
IT Field Services Engineer - MPOwer- Pus is currently looking for Field Services engineer to work at various sites across Europe.
The Responsibilities include:
- Providing customer break fix support for designated equipment in plant and campus
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems
- Communicating clearly in written and verbal form
- Possess excellent customer service skills
- Accepting and delivery of all service calls assigned
- Completing all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Other duties may be assigned to meet business needs
- Installing wires and cables as well as splice wires or cables
- Inspect and test wiring to locate and repair problems as well as ensuring that all specifications are met
- Backup tape replacement
- Executive support
- Handling procurements
- Support rest of the locations in country remotely if required.
- Support Remote Desktop support team if required.
- Support implementing/executing infrastructure-projects (small projects) only locally within the location.
Requirements
- Good Communication skills
- ITIL concepts strongly preferred
- MCSE or MCP preferred
- Min 2 years of relevant experience