Description
Position Summary:The Associate Sales Assistant will provide full sales support to one or more Account Managers for pre-sales projects and new business development.
Responsibilities:
Coordinate, execute and manage follow up for all customer pre-sales and sales support needs including sample requests, regulatory and technical documentation, pricing & plant trials.
Handle customer inquiries, provide necessary information and interface with the customer in partnership with the Account Manager.
Follow up on customer projects and manage communication and status updates with customers.
Maintain all core supplier agreements, contracts, rebates, and confidentiality agreements.
Calculate prices, prepare price letters and maintain price files.
Support account manager with administrative functions including client visits, correspondence and reports. Assist in the preparation of customer presentations.
Communicate regularly with account managers and internal departments, keeping them informed of customer activity.
Ensure all required SAP data is accurate and maintained on an ongoing basis.
Maintain business databases and generate reports, prepare and run reports from iCAM and keep all databases up to date.
Accurately follow procedures while carrying out job responsibilities.
SKILLS:
Requirements:
An Associates Degree or equivalent work experience is required; Bachelor's degree preferred.
3-5 years relevant experience, preferably in sales support, project coordination or customer service.
Technically savvy with demonstrated ability to learn new systems.
Experience working with various software applications required. Microsoft office (word, excel, Powerpoint) experience is required. Intermediate to advanced level is preferred.
SAP experience is preferred.
Excellent organizational skills with the ability to take initiative and manage priorities required.
Must possess excellent verbal and written communication skills.
Experience managing professional communication with customers.
Must be a team player with commercial awareness.
Must be able to work independently with a service-oriented work style.