Description
IVR/IPT/IPCC/Telephony Tester; Genesys, Avaya, NICE, Verint, Telephony Migrations
Key Skills
- Test of WAN, LAN, WLAN, Telephony migrations
- IPT/IPCC (Genesys, Avaya, NICE, Verint or similar)
- Good test reporting skills/HPQC
Job description:
- Hands on testing experience
- Eye for detail, organised and methodical
- Able to communicate direct with customers (technical and management)
- Practical/hands on approach to Agile/Hybrid delivery methods
- Test of business processes, ITILv3, verifying training, capability & skills of people
- Test of portal/tools and product as well as SLA performance.
- Eye for detail, strong test assurance & supplier management skills
- ISTQB Advanced
- ITILv3 Foundation
Location -
- Hungary - Budapest
- Switzerland - Zurich
- Europe - Flexible - but prepared to travel (Germany, Switzerland, Austria, Portugal, UK)