Office 365 Escalation Engineer - Major Blue Chip - London

London

‐ Onsite

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Keywords

Lotus Notes Rollout Sharepoint Support Administration Office 365 Azure User Experience Cloud Skype for Business

Mandatory skills -

Must have a focus on the user experience side as the role will essentially be a user feedback consultant
Outlook and Skype for business
Second line support
Office 365 (Ideally Office 365 to Cloud)
Office 365 roll out experience
Outlook administration
Skype for Business
Lotus Notes to Outlook
In Tune
Azure
SharePoint
Ideally worked on transformation programmes
Excellent telephone manner

Role -

Essentially this person will be offering support for the Office 365 rollout and will be a strong O365 administrator/support consultant but the focus will be on user feedback (essentially noting down and highlighting all the issues the users are having)
The program is to deliver Microsoft Office 365 (O365) into the cloud globally supporting 38,000 users
Will be focused on delivering Outlook, Skype for Business, SharePoint, Windows 10 and In Tune (phone system)
Supporting users across Australia and the Americas

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