IT Operations Specialist

Surrey  ‐ Onsite
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Description

IT Operations Specialist

IT Operations specialist required by one of my top financial clients based in Redhill Surrey.

24x7 Shift pattern required 7am to 7pm or 7pm to 7am alternative every 4 days. It is essential that candidates have their own transport and live within 1 hour of Redhill Surrey.

Job Description

Under general supervision, the role of the Operations Specialist is to perform day-to-day monitoring and maintenance tasks to ensure the stability of financial International IT systems. The Operations Specialist is responsible for continuity of both systems and data, and for ensuring that services are quickly recovered under all circumstances.

Ensure the smooth operation of all International systems and service during agreed service hours

Manage incidents and service requests through to escalation and/or resolution, providing high quality ticket annotation and communication to both customers and other IT teams

Monitor the environments through event management tools, processing alerts in line with incident management practices

Raise and/or implement change requests, follow the change management policy and process to ensure stability of the production environment is maintained. Changes will at times involve physical installation, transfer and removal of equipment

Ensure asset/configuration data is kept up to date at all times

Raise and update problem tickets as appropriate

Act as a first point of contact for any issues outside of hours supported by the Service Desk

Ensure incremental and full backups are completed for all production Servers every day and provide day to day management of the back-up operations eg tape changing, job scheduled processing and verification

Undertake all data centre operational tasks including maintaining high levels of tidiness, cleanliness and order with regard to the data centre all related equipment.

Adere to all data centre operational rules and regulations and security practices

Develop and maintain supporting documentation

Ensure the Shift Lead is kept up to date with issues as they arise

No less than 2 years relevant experience in the financial sector

Broad technical knowledge with emphasis on the technologies listed below

Excellent written, oral and interpersonal communication skills with high standards for customer service

Technologies

Blade Server technologies and administration practices

VMware technologies and administration practices

Citrix administration

Linux administration

Windows technologies preferably Server 2008 onwards

Cisco UCS

I-Series AS400 technologies and administration practices

Experience of IBM Tivoli is beneficial

Experience in DB2 technologies is beneficial

Experience in SQL technologies is beneficial

Experience within a Data Centre - Patching, Racking

Experience in Systems Management Software and Back-Up technologies - IBM TSM advantageous

Initial 3 month contract but long term extension for the right candidate.

Start date
ASAP
Duration
3 months + + exstensions
(extension possible)
From
KPRS Limited
Published at
24.07.2015
Project ID:
951511
Contract type
Freelance
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