Description
Description:- Create innovative web solutions that bring about the best possible user experience for end users and prospective clients.
- In the process, partnering with your team, business sponsors, domain leaders, peers, and User Experience designers to deliver with quality and promote a creative/productive team atmosphere.
- Work with the domain leaders, delivery team leaders, solution leads, and business leaders to understand the vision and business goals.
- Set, guide and validate overall direction for the experience. The UX Solution Lead defines and communicates this direction by creating customer goals and measures, customer journeys and low-fidelity prototypes.
- Be a key member of the agile development team.
- Partners with the Solution Lead to prioritize stories in a way that responds to both business objectives and customer experience goals.
- Actively participates in discovery and requirements phases by defining solution needs and creating artifacts to support discussions.
further project vision, and drive ideas. - Leads the review meetings with stakeholders, business leaders, legal, usability, measurement etc.
- Work with UX Designer to create prototypes that visualize the requirements of the functionality that will be developed.
- Validate the solution by teaming with our usability and customer insight.
- Identifies potential concepts for future enhancements to feed discovery.
- Coordinates with Delivery Team Leader and Solution Lead (business analyst) on project timing.
- Works with UX support team to build sales demo.
- Identify and communicate potential risks to solutions and help create ways to address them.
- Participate in post-launch activities (eg, call listening and site comment reviews) to evaluate the customer experience.
Qualifications:
- Bachelors degree or higher in Human computer interaction, Psychology or other related field.
- 7 to 10 years experience in web solutions or applicable experience.
- Excellent consulting and facilitation skills including the ability to influence others, foster collaboration, negotiate, and set clear expectations.
- Ability to think beyond the deliverables.
- Strong evidence of driving and achieving results in complex settings for large-scale web sites and applications.
- Familiarity with Agile development methodology.
- We need to see evidence of someone taking ownership of their work and have the skills to sell' it. We have a demanding group of business sponsors that rely on our UX SLs to guide and consult on future designs of our pages.
- Adobe Photoshop, Visio, Balsamiq, Axure.
- Just-In-Mind (or other prototyping tool), Snagit.