Description
We have a SAP Solution Manager contract opportunity! It is an English speaking project and to be considered you must be eligible to work in EU/Sweden.
Please apply for more information.
The SAP Solution Manager Functional consultant will be working in an IT services area that provides operational support for all client business units utilizing this technology. He/she will be expected to get involved in a variety of interesting and varied projects, he/she will have the ability to support the configuration of SAP Solution Manager to meet a predefined conceptualized solution. Good product knowledge is essential around the various functional areas as well as strong background in understanding Application life cycle Management business processes.
Desired Skills and Responsibilities:
Experience of SAP Solution Manager 7.1 SP12 and the latest available tools
Deep understanding and experience in SAP Solution Manager functionalities, processes and workflows
Support experience of ChaRM and ITSM processes
Implementation experience in CTS+, Retrofit for ChaRM.
Implementation experience in CSOL, BPCA, Template Management and Business Process Monitoring.
Should be able to evaluate (technical cum functional perspective) various solutions in Solution Manager
Should be able to identify the impact of new solutions on existing ones and propose actions accordingly
Design, develop and execute the framework (for each SDLC phase) to implement the agreed solutions and bring in best practices
Should take ownership of the solution offering
Recheck/validate the existing processes and propose new, bringing in value adds
Should be well versed with SAP technology, roadmaps, various modules in Solution manager especially, Service desk, CHARMS, Document Management and various other functionalities
Act as single point of contact for solution implementation
Should have experience in implementing solution manager modules and integration with third party for support/AMS operations
Excellent team player with various cross functional teams
Qualifications
Overall 5 - 7 years SAP Solution Manager functional experience
Minimum 3 life cycle implementation and SAP support experience in complex environment.
SAP Solution Manager certified consultant, will be an added advantage
Previous experience with Solution Manager Implementation, Rollouts and Support.
Technical skills to write Functional Specification for Solution Manager Enhancements in Incident Management and ChaRM.
Experience of working on Solution Manager 7.1 SP12 features
Good understanding on Security Roles of Solution Manager.
Good Knowledge of Solution Manager BW reporting capabilities.
Technical writing skills to write the proper documentation according to internal regulations