Description
NW Design & Optimization Engineer, SOA Other Services - Network Planning & Optimization (NPO) Lean Process Manager
General Purpose
The Network Planning & Optimization (NPO) Lean Process Manager defines and applies the methodology for the NPO delivery process to execute Lean process improvement.
Main Responsibility Area
Perform detailed analysis in work stream in line with the objectives
Perform change management required to successful implementation
Provide post-implementation support for Lean initiatives covering Process Improvement, Organization and Skills, Performance Management and Voice of the Customer
Position Description
Responsible as a project/program manager in context of improving operational efficiency in Network planning and optimization service delivery
Lead continuous improvement (lean & kaizen) program in NPO defined by the roll-out plan engaging in the CO markets
Supporting Lean project execution with the objectives of achieving:
- Successful completion of "analyze", "design" and "implement" project phases
- Applying Lean method in dimensions "customer", "processes", "organization and skills", "performance management" and "mindsets and behaviors"
- Communication of Lean into the transformed units and beyond
- Setting the basis for Continuous Improvement
Mastering a cultural change by employing methods of change management
Giving direction and advising in transformation processes
Reporting progress of project within Lean team as well as line organization
Reaching impact goals
Build capabilities of Lean team within own area of responsibility
Position Requirements
Deep understanding of the service business line business model, portfolio, service processes, delivery model and required competences
Understanding of remote service delivery model and major requirements
Proficient with Network Planning and Optimization services and portfolio for mobile network operators
Experienced in delivering network planning and optimization projects to mobile operators ie NPO project management experience
Skilled in service process definition, modelling and maintenance
Good analytical and problem-solving skills
Ability to coach, motivate, and mobilize others
Clear ability to disaggregate higher goals into focused programs and actions
Good communication skills
Strong moderation and presentation skills
Ready to travel at short notice and may involve 50% of travel
At least 7 years of relevant experience
Spring Technology is acting as an Employment Business in relation to this vacancy.
Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.