Description
User Desktop Support/Functional Analyst, Barcelona
THE ROLE
We require a User Support Functional Analyst with good English skills, and 3 years' experience for our client in Barcelona. After a period of familiarisation to acquire a working knowledge of customer applications, the analyst will provide telephone support to business users, participate in service improvement tasks, generate and publish user documentation. Initial contract 2 months, extendable on satisfactory performance.
Highly desirable: Residence in Barcelona.
SKILLS
3 years' experience in users functional support tasks or as a functional analyst.
Desktop support (software, hardware, Windows, etc)
Excellent knowledge of English
Service Orientation
Excellent organisational skills and troubleshooting
Office skills (MS Office, Adobe Professional, Outlook 2010, etc)
Other Skills, desirable:
Sharepoint: user-level knowledge
Knowledge of Web Master tools, Sharepoint, HTML, CSS, web design
LANGUAGES
English: B1 of the framework CEF (Common European Framework)
Candidates should be eligible to work in the EU. We cannot process work permits
User Desktop Support/Functional Analyst, Barcelona