Description
Summary- The contractor will coordinate closely with vendors (Cisco, Juniper, Brocade) to resolve production problems and ensure product quality.
- Will receive escalations from management and will be responsible for the resolution of complex customer impacting network outages.
- The contractor would additionally interface with the Tier 2 teams and vendors to define root cause for difficult to resolve or chronic problems in the network
- These problems will be extremely complex in scope requiring analysis of situations or data and requiring in-depth evaluation covering all aspects of IP based networking.
- Will provide guidance and leadership to the team members and serve as a technical knowledge source within the organization while making major contributions that have direct impact on the quality of service provided to customers.
- The work scope also involves deep understanding in the IP arena, Statistical and analytical skills in dissecting complex and stressful Service Provider issues requiring novel concepts and approaches to understand the Root cause
- Will work closely with the LABS organization to insert hardware and software configurations for new network elements and delivers MOPs (Methods of Procedures) to shown details that will be needed for implementation.
- In addition, the contractor should be capable of working independently on projects of moderate complexity, managing technical issues
- The contractors' primary focus would be to work closely with Cisco Vendor on deployment of vNAT and Netbond solutions with possible addition support areas in the Hosting IDCs
Qualifications
- LAN and or WAN Routers and Switches
- Network architecture and design
- Sun Solaris server platform
- Unix server platform
- Voice and video conferencing
- Bachelor Degree
- CCIE Certification, CCNA Certification, CCNP Certification.
- The job entails a very advanced knowledge of service provider gear from Cisco such as the UCS platform (including fiber interconnects, B & C server types) used with an Openstack/KVM environment.
- Additional expert knowledge of Cisco ASR 1000, 7600s, Nexus 7K, middle to low end Routers/Switches, Juniper MX960s and Brocade Routers and Switches a plus.