Description
Urgently looking for a Senior Business Analyst to assist in a Multichannel Contact Management programme for a Global Retail Chain.
Knowledge...
* Knowledge in requirements management methods and tools.
* Strong analytical mind-set.
* Good knowledge of Oracle Service Cloud
* Strong motivation in working with Business and Information Technology.
* Good planning and prioritisation skills.
* Fluent in English.
Experience in...
* Solid experience about the work at Customer Support Centre.
* Capability to develop the business and deliver results: seeing the big picture as well as the details - both today and tomorrow.
Please Apply for immediate consideration.