Description
On-site Unified Contact Center IVR and CTI programmer - Arabic/English speaker
My client is currently seeking an Arabic/English speaking on-site Unified Contact Center IVR and CTI programmer to join their team based in Riyadh Saudi Arabia.
You will provide services in the form of technical advice and guidance to the client's customer in respect to its network activities related to the project. The advice and guidance may include assisting the client's customer in respect of the following: On-Site Unified Contact Center (UCC) There are no predefined deliverables associated with these Services.
You will need to have the following skills and experience:
Strong background in Programming languages (Java, C++, .Net)
Experienced with using and creating Crystal Reports
Good Experience of using CUIC Reporting software
Strong background in SQL/Informix Database
Experience with using CVP Studio and VXML Programming.
Experience with CTI Programming and Cisco Finesse
Responsibilities:
Creating VXML Application/developing custom integrations with the Back End systems
Create custom reporting as per customer requirements
Developing or Modifying Custom Desktop interface
Please note:
- This is NOT a senior role
- There could be up-to 20% travel
If this is you and you are ready for your next challenge, then please forward your updated CV to me NOW to avoid disappointment!