Operational Excellence Consultant

South West  ‐ Onsite
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Description

Exciting opportunity within a highly successful Back Office Optimisation Consultancy who are specialists in the Financial Services sector.

The project will cover all aspects of an Operations Back Office including:

  • identifying correct task granularity in the work flow
  • implementation of a work measurement system
  • delivering tangible change through creating the correct Team Manager mind-set and routines.
  • looking at sustainable process improvements to the business
  • increasing Customer service delivery standards
  • eliminating waste to deliver a reduction in expense base

Successful candidates will be able to evidence extensive experience and success in delivering real change at speed within a Back Office Operation.

This role requires someone who:

  • Is dynamic and can hit the ground running
  • Has a track record of working in Outsource providers preferably in the Financial Services sector
  • Is able to demonstrate experience of implementing software in Back Office environments
  • Has delivered materialized benefits and can evidence their sustainability
  • Experience of delivering change offshore in the Asia Pacific region
  • Strong management experience and knowledge and has supported managers in changing behaviours
  • Has extensive experience of operational change through management routines and behaviours (no emphasis or requirement for lean/six sigma transformation)
  • Focused results orientated individual with a personable approach to ensure cultural fit to how we operate
  • Will have probably been a successful team manager in a Back Office transaction environment

The initial contract will be for 6-8 months but is highly likely to extend beyond this. Candidates will be required to be in India 2-3 weeks at a time on 2-3 occasions over the contract as part of this role. The other work will be UK based and you will have to be flexible on working location.

Your application must include a short paragraph clearly detailing what you believe are the most important elements of an Operational Excellence role and why.

This opportunity would not be suitable for candidates who have a pure IT or Project Management background, we are specifically looking for consultants with front line experience - who have rolled their selves up and made real sustainable change happen.

Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 5 working days, please assume that you have not been successful on this occasion.

Start date
01/11/2015 or 01/01/2016
Duration
6 - 8 months
From
Blue Fish Contracting
Published at
10.10.2015
Project ID:
998342
Contract type
Freelance
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