Part-time/full-time Drupal Support Engineer on remote basis

Description

About Interpersonal Frequency (I.F.)
I.F. is a profitable, 6 year-old company with team members in Seattle, Brooklyn, Texas and the DC area. We provide a remote work environment, you don’t need to move for this job, but you’re welcome to join any of our offices if you choose, or happen to live in the area.
At I.F., we’re putting the government in the cloud. We build, maintain, and grow sites on our open web stack for some of the largest cities, public libraries, and government agencies in the country. We also created a suite of proprietary analytics tools that survey 3.4 million Americans each day. We are bringing in new clients faster than our team can handle, and are looking for a Support Engineer to help us support our ongoing clients, and maintain wonderful, deep relationships with them.

Who you are
You have experience in Drupal development for more than 4 years. You are flexible and have passion for working with clients and Support Managers to support sites used by millions of people. You have a good mixture of planning, risk taking and a “get-it-done” attitude. You value the open source community. You can clearly explain your ideas to clients and other team members both verbally and in writing. You confidently dive into new sites to understand the infrastructure, identify any issues and squash bugs in a timely fashion. Most of all, you’re not a jerk: you like to have fun and work with a small team! You play well with others (not just engineers).

What you’ll do
You'll be in charge of support and maintenance for I.F.’s myriad ongoing customers. You will work with our Support Manager and our clients to provide estimates for bug fixes, new features, and site enhancements, then you’re the one who gets to dive in and make the changes. This is a fast paced job. You’ll be working on several sites, and honing your expertise in front-end theming, back end integrations, and Drupal development, while working with our engineering team and learning new skills and tools quickly. Responsiveness and high-touch with clients is also important; none of I.F.’s maintenance customers have ever left, and we intend to keep them happy for years to come!

Requirements

You must either be a US Citizen or already have a Green Card to apply.

Ability to dive into Drupal web implementations and analyze how the site is built, and its core tools

Drupal theming, including creating new templates, content blocks, and bug fixes

Advanced skills in Drupal 7 customization including expertise in Drupal’s API and hooks

Familiar with Drupal development best practices, like directory naming conventions

Experience with Javascript/AJAX/AHAH, jQuery

Experience with SASS

Experience working issues for support tickets

Experience with PHP5, familiar with the latest features in PHP 5.4 to 5.6

Ability to read and understand concepts from user stories, comps and wireframes

Experience deploying Drupal Core and module updates and upgrades

Self-Starter who can jump in quickly and can manage their own time effectively

Familiar with source control principles of Git or similar

Solving Drupal issues involving moderation / workflow issues or frontend or backend bugs

Nice to Have Experience

Experience with responsive CSS frameworks such as Zurb Foundation or Bootstrap

Experience building and consuming modern Web Services.

Experience integrating social media into Drupal websites, such as social walls.

Experience building sites that scale properly with demand in virtualized environments.

Knowledge of Responsive Design Patterns.

Experience with search tools such as Solr or Google Search App

Providing estimates on new development tasks, features, or bug fixes.

Experience with Drupal 8.

Why work with us?

You’ll be amongst the first of our Support team with the potential to manage others as we grow our team beneath you

Your work directly impacts the lives of millions of Americans every day

Regence BlueShield Healthcare, and Guardian Dental/Vision/Life/Disability plans

Unlimited vacation, and a flexible schedule

Work from home, or from one of our main offices. If you work from home, be prepared to travel once a quarter for face-to-face with the team

Competitive pay