Speaking Dutch Support Assistant Oracle Agile PLM e6

North Brabant  ‐ Onsite
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Description

Proteus Europe is searching for a Support Assistant Oracle Agile PLM e6 speaking Dutch available to work from July in a 3 months contract for one of our clients in the Netherlands.

Our Client:-
Are a globally respected consultancy company who operate at the highest levels of service and successful delivery. They have a track record for delivering projects on time with customer satisfaction as their first priority. They set high standards and as such working with them also reflects on your high standards of service and programming ability.

Your New role:-

Client is an international supplier of advanced systems for the manufacturing industry. We are continuously focused on improving our customers productivity by adding value through innovation and high quality.

Within a large part of the company innovation, engineering, manufacturing and service processes are supported by the Oracle Agile e6 PLM solution. The Global IT Applications team in Boxmee offers support and further develops this solution as well as linked applications like CAD connectors for SolidWorks, AutoCAD, Inventor, CREO and E-Plan. For the coming years an ambitious program has been set up to roll out the usage of the Oracle Agile e6 PLM solution worldwide. Also new solutions in the field of engineering and innovation will come into the team for maintenance and support shortly.
The function
Together with business representatives and IT colleagues you work together on extending the support of the globally growing PLM user community within Client. In a team of ten you take new international roll out projects into support. You are responsible for the optimal performance of the PLM solution and daily user support. Next to the focus on Oracle Agile PLM e6, you also support WindChill and similar solutions.. You will develop core competences on application skills as well as personal skills, to grow to the next level in your function. You are the sparring partner for business colleagues seeking advice and support. You are responsible for solving incidents, problems and service requests in time and quality. Your experience of earlier working environments and doing projects at other companies will bring client further in its growth and will make client stay number one in the markets it operates. In this function you will get room to develop yourself and will get the opportunity to bring knowledge into practice. You will work with a mindset to continuously improve the teams way of working and services offered. You report to the Manager IT Applications.

Your Skills and experience:-

Essential Skills -
o Finished degree on Higher Educational level (HBO) in the field of ICT (Business Information or Technical Informatics)
- You are able to understand innovation, engineering, manufacturing and service processes and translate them into IT principles to support the users of the applications properly.
- Knowledge of PLM or PDM systems like Oracle Agile PLM e6 (= must), WindChill and TeamCenter are an advantage.
Basic IT knowledge and skills of office automation, cliënt/server principles, software development and databases is needed
- Experienced (3-5 years) in a Support function build up in an IT organization of preferably a company with complex manufacturing and engineering/supply chain processes.
- Knowledge of and experience with Prince2 and ITIL

- Your communication skills (in Dutch and English) are excellent

Proteus Europe operates in partnership with our candidates by building strong and lasting
relationships at all levels.

If you apply for this role, we will:

- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.

If you are looking for a new role, but this role isn't quite right for you, please contact us in confidence for a discussion about how we can help you.

Start date
July 2017
Duration
3 months
From
PROTEUS EUROPE
Published at
09.06.2017
Project ID:
1358564
Contract type
Freelance
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