Description
6+ Years of Experience in global projects with expertise in following areasWindows Servers - commission, recovery, maintenance, troubleshooting of OS and hardware issues, decommission etc.
Good working knowledge of Active Directory, DNS, DHCP and WINS
Maintenance, troubleshooting and doing RCA of Citrix 4.x and XenApp 5.0, 6.X servers
Migration of applications from legacy Citrix farms to XenApp 5.0, 6.X servers farm
ITIL Processes - Change, Incident and Problem management
Servers management using remote tools (ILO/DRAC/OpenManage)
Working knowledge in Citrix PVS / integration with SCCM / VDI Image Management skills.
Must have experience in creating and maintaining SOPs to run operations with the help of L2 engineers
Experience in handling Escalated issues including coordination with multiple teams and vendor
Relavant Minimum of 4 yrs in Citrix Administration / Support / 2 Years in AppSense, Netscalar, VDI environment