User Research Lead/User Researcher

London  ‐ Onsite
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Description

I looking to hire a " User Research Lead/User Researcher" for one of our public sector client based in London. Role Spec below. Many thanks.

Contract: 4 months initially (with possible extension)

Rate: £450 per day

Experience:

  • Experience of gathering user requirements for operational services and defining user needs
  • Ability to utilize a range of user research techniques covering design, execution and analysis, including developing user stories and personas, early stage concept and prototype testing, contextual and lab based research, facilitating workshops, co-design and other methods as appropriate.
  • Proven experience of managing, executing and analysing usability test and research sessions.
  • Experience of mentoring junior research colleagues

Responsibilities:

  • Planning, designing and conducting in-house usability testing sessions to support the design and development of Pension Wise.
  • Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing.
  • Working with the product manager to generate actionable insights and convert concepts into high quality stimulus material for research.
  • Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction.
  • Designing and implementing quantitative studies using the tools that Pension Wise has available.
  • Presenting findings and related design/business recommendations and customer insights to senior decision makers.
  • Managing day-to-day operations with any commercial partners the service is using to carry out user research, ensuring best practice with government practices
Start date
ASAP
Duration
4 months (with possible extension)
(extension possible)
From
Sopra Steria Recruitment Limited
Published at
13.11.2015
Project ID:
1019446
Contract type
Freelance
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