Description
Responsibilities:- Service Engineer to cover upper power train components and systems for Construction Machine applications.
- This position will be responsible for executing a specific set of product support deliverables and will be responsible for attending and occasionally presenting in these meetings.
- The successful candidate will also be responsible for helping with DSN request, checking in parts and documenting details
- Helping the Service Engineer, drafting, finding publications, working training documents.
Qualifications
- Bachelor's degree in engineering required. Two to four years engineering experience required.
- Basic understanding of Machine Transmission & Torque Convertors
- Basic understanding of company Publications and Training
- Basic Understanding of Dealer Operations and Customer interaction
- Basic Understanding of service engineering
- Good interpersonal and presentation skills
- Very knowledgeable with Excel (pivot table, V-Lookup), Word, PowerPoint, Data Analytic background, Shop Experience (automotive or mechanic) required.
- RWA (Warranty Database system), preferred
- TMI (Technical Marketing Information), preferred
- SISWeb, preferred
- Soft Skills Required: Must be able to do some presentations and communicate clearly during those, must be able to work extensively with the team.