Description
Process Consultant - Leuven (Belgium)
Duration: 2/3 months
Rate: EUR Competitive
- Plan, organise, and monitor pre-implementation deliverables and process improvement initiatives identified by the client.
- Work with other teams to manage alignment between company processes and business objectives so as to optimise business performance.
- Coordinate with process owners and technology owners to define technology requirements to support company process strategy and deployment.
- Communicate with client to assist in developing effective process vision, process strategy and process maturation.
- Develop and maintain process development and optimisation programs.
- Maintain and update documentation of process overviews, details and process flows.
- Make process design and development recommendations to standardise, improve, or redesign processes to meet business needs.
- Research and resolve issues identified in the processes and systems of a client's organisation.
- Design and implement new process in order to improve service delivery and client relationship and to ensure cost-effectiveness.
- Participate in recruiting, training, leading and managing resources in process improvement areas.
- Contribute in preparing client deliverables (eg business documents and presentations) and supporting business management activities (eg budget management, invoicing).
- Act as main point-of-contact for customers and internal teams in addressing process-related enquiries.
- Maintain process operational conformance to established quality standards, regulatory & contractual requirements.