Customer Experience Management Consultant (Telecoms) - Shenzhen, China

CN  ‐ Onsite
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Description

Customer Experience Management Consultant (Telecoms) - Shenzhen, China - English speaking - 6 months+

(CEM Consultant, Customer Experience Management, SQM, Service Quality Management, Telco, Telecoms, Telecommunications)

One of our Blue Chip Clients is urgently looking for a Customer Experience Management Consultant.

Please find some details below:

Candidates should have very hands-on/focused CEM experience - should be a CEM expert, not generic person.

1. Taking solution arch role in CEM/SQM total solution delivery project (from IBM/Ericsson/NSN etc)

2. Hand on experience of CEM/SQM solution design and implementation for more than 2 years

3. Experienced technical consultant working in CEM/SQM operation/maintenance

4. Preferred skill: Analytics skill to support customer experience improvement

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

Start date
ASAP
Duration
6 months+
(extension possible)
From
Octopus Computer Associates
Published at
10.03.2016
Project ID:
1088432
Contract type
Freelance
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