Description
Our client, a leading Insurance company, is looking for a Virtualisation/VMware SME to join their team.
This is a contract position based in Bristol running for an initial 3 months.
Key Responsibilities:
Responsibility for regional technology life cycle and ongoing maintenance and evolution of the respective technology platform.
Responsibility for regional design of infrastructure and server-based solutions according to Global standards.
Engineer (Build) and test solutions, document accordingly and handover to operation team.
Undertake project activities, including Tech Lead function, as required.
Provide consultancy services to other domains, project managers, account managers and clients.
Represent technology area in discussions with appropriate Global team(s) and the clients
Drive the creation of a concept of operations and standard operating procedures for the respective technology platform as well as driving operation excellence initiatives
Drive process improvement initiatives (eg Automation, documentation & transition to offshore team)
Support the creation of business cases and service cost calculations
Perform pro-active maintenance, including firmware, software upgrades, license keys, patching, hardening, vulnerability management, capacity management, inventory management, etc.
Provide Infrastructure services, and 3rd level support to the Provisioning and Operations function (on- & offshore).
Ensure adequate monitoring/alerting is in place to identify system issues and monitor utilisation of the infrastructure, to ensure that capacity is available to meet planned requirements.
Develop and maintain appropriate reports and KPIs regarding the state of the platform.
Use tuning tools to optimise performance of the virtualisation platform, and to ensure that agreed service levels are met.
Ensure audit compliance is maintained to agreed levels.
Responsibility for maintaining Disaster Recovery capability
Skills & Experience:
Professional experience gained during several years in respective areas.
Very good expertise in one or more of the assigned technologies, respective multi-year hands on and vendor-approved accreditations is a prerequisite.
Process oriented thinking, structured approach and familiarity with the ITIL process of an international IT Service delivery organisation with offshore presence
Very good conceptual thinking and understanding of the core processes to manage IT infrastructure (build & run)
Experience in technically leading large infrastructure projects including refreshes
Interested candidates should submit their CV in the first instance.