Unified Communications Technician

Wisconsin  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Duties:
  • The Unified Communications Technician is responsible for 1st level technical support for both local and remote voice communication systems.
  • These systems include all voice systems, voicemail, call accounting, 911/E911, audio and video conferencing, in-room audio and voice recording.
  • They are responsible for all configuration changes, monitoring, operating, installing, and maintaining of these systems as it relates to add, change and delete activities.
  • Also assists Unified Communications Analysts in system upgrades.
  • Performs and/or directs contractor in add hoc voice/data cabling installations and vendor provided station activity.
  • Performs and/or assists Vendor/Telco in troubleshooting unified communication circuit and equipment problems.
  • May function as a lead for contractors in the absence of the supervisor, but would not have ongoing lead responsibility.
Skills:
  • 3+ years Installing Telecommunication hardware and software.
  • 3+ years Troubleshooting and service restoration for telecommunications hardware and software.
  • 5+ years Providing, communicating and responding to customer needs.
  • Nortel and Lync phone experience
  • Associate Degree (Preferred)
  • Area of Study: Telecommunications, Electronics or related discipline
Start date
n.a
From
Synectics
Published at
14.05.2016
Project ID:
1128956
Contract type
Freelance
To apply to this project you must log in.
Register