Description
Key Responsibilities:- Planning, facilitation and follow up for key stakeholder meetings around feature/functionality.
- Leading and driving out requirements, use case scenarios, impact assessments and cost/benefit analysis working with key stakeholders.
- Working closely with US IT software teams to validate features through design reviews, testing.
- Providing day-to-day coaching and mentoring of other Business Analysts.
- Representing the right priority for issues and changes at during defect management and change management processes.
- Working on a new POS project, requirements are in progress, supposed to be done by end of June.
Required Skills and Experience:
- The ideal candidate will have extensive experience gathering and documenting requirements, facilitating meetings, and delivering results.
- This person must be a highly organized, self-starter who thrives in a fast-paced and rapidly changing environment and have proven measurable experience with all aspects of the SDLC.
- 6+ years IT experience
- 4+ years as a business, technical or systems analyst
- Bachelor's degree - Business or IT with related experience
- Excellent verbal and written communication skills and the ability to communicate technical information to non-technical audiences
- Demonstrated ability to organize, facilitate, and recap meetings
- Experience working in a client-facing role with the ability to build strong relationships
- Process mapping, workflow analysis, data modelling, and design tools experience
- Strong problem-solving skills and ability to focus on details as well as the big picture
- Experience identifying project tasks and providing estimates for those tasks
- Basic project management skills
- Demonstrated ability to adhere and promote standard business analyst tools, procedures and best practices
- Demonstrated ability to coach and mentor others
- Proficiency with Microsoft Office suite, specifically Word, Excel, SharePoint and Visio
- Seasoned in requirement gathering, worked very closely with a large number of stakeholders
- Strong written and verbal communication
- Experience in a lead role, lead overall project with multiple features
- Need to understand how things work and go together, but looking more for someone to do the functional side
- Experience working in a restaurant at any time does not have to be recent experience.
- Understand the customer aspects of the business.
- Looking for someone who has worked with POS.
- IIBA business analyst certification
- Prior technical/software development leading, analysis or testing experience
- Experience working with and managing external vendors
- Experience working with multiple priorities and projects with tight deadlines
- Project Lead experience