Social Media Coordinator/Community Manager

Description

Do you live your life 140 characters at a time? Are you on new social media platforms before Mashable reports about them? When a hashtag trends, do you stop everything you're doing to come up with the most witty, unique, LOL response?

The Golin San Francisco office wants/needs/craves a social media coordinator/community manager to join our real-time Bridge team supporting Adobe, one of the most creative and innovative brands around. You'll collaborate with internal and external teams to develop the most relevant, awe-inspiring content, as well as proactively engaging and establishing relationships with community members and influencers.

This job matters. A lot. And so does Golin. If you haven't met us, we're a worldwide PR and digital agency reinventing our industry. Every. Single. Day. Yet we still make time to create award-winning client work and have fun while we're doing it. Our CEO lovingly describes us as, "the nice guys who will kick your @$$," and we're happy to have earned that reputation thanks to a dynamic team, strong clients and an obsession with shaking up the status quo. In 2015, we were the PR Week Global Agency of the Year and also one of its best places to work in the US. And, only Golin offers a flexible global employees benefits program called Life Time. The policy is focused on four employee-centric initiatives: Unlimited Time Off, Enhanced Family Care, Extended Health & Wellness program and Work-from-Anywhere Flexibiilty.We know it is clich? to say, but we actually do live by the mantra of 'work hard, play had,' offering unlimited PTO, enhanced family care, ridiculous health and wellness benefits and the ability to work from anywhere one day a week. It's why when we go to award shows, we make sure to pack an extra checked bag for all the agency of the year trophies we take home.

At Golin, our ambition is to create change through relevant, brave work worthy of awe and action. We are relevance obsessed. By embracing new technologies and pushing creative boundaries, we help our clients adapt and win in a constantly changing world.

But enough about us. Let's get down to the nitty gritty details.

What You DO:

Proactively, reactively & opportunistically engage with online audience following guidelines agreed upon by the client

Manage updates to social media properties, moderate and respond to comments and establish a consistent community culture and tone

Analyze community insights and spot trends

Marry culture and the interests of our community through always-ready content development

Integrate planned content that addresses client events, launches, announcements

Attend events and create compelling content on the spot

Exhibit solid understanding of key client information including general business strategy, issues of relevance to the industry and company values

Develop and maintain community training resources, guidelines and policies

Analyze online conversations to guide engagement, advocacy strategy and use of content, including images and video

Interact with team members to promote integration between content and community

Work closely with t7he creative team for visual content needs

Participate in and attend client meetings

What You Have:

The successful candidate will have 1-2 years of experience

A creative spirit at heart backed up by experience with Adobe's Creative Cloud products

Understand the role that social and digital media plays in a clients' communication mix

Possess a solid understanding of how to drive consumer demand through social media

Experience managing communities including editorial calendars and curating content on sites such as Facebook, Twitter, YouTube, Instagram and emerging platforms

Have a solid understanding of online outreach, engagement and advocacy, and experience and initiative in developing appropriate online engagement strategies

Have exceptional writing skills that can communicate creatively and in an engaging manner

Have a basic understanding of paid social media programs and platforms, experience executing paid social media buys is a plus

Be proactive and highly motivated; demonstrate the ability and desire to work independently and confidently, but as part of a team

Be detail oriented with an ability to focus on the larger picture

Have a basic understanding of social media reporting and analytics

Provide sound counsel and be comfortable providing editorial and response recommendations to clients

Please apply via this link only: https://ipg.taleo.net/careersection/golin_ext_cs/jobdetail.ftl?job=003742