Description
You will be part of a team who provide support to our client's E-commerce platform, pro-actively monitoring the infrastructure to make sure that the service is always available. The platform consists of Glassfish, SoCat, Balance and Squid infrastructure on the Linux platform.
As an Analyst in the team you'll be involved in tuning and recovering the infrastructure when necessary, and will conduct root cause analysis on component problems, designing and implementing permanent fixes. You'll also assist with installation, maintenance and upgrading of the components, and related third-party software and applications. This will include efficient and effective low level component design, technical change, and implementation and support of IT systems.
Because of the critical nature of the platform, you may be included on a 24/7 recovery support rota.