OSS Solution Architect/Fixed Line

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Start date:
Avance Consulting (Europe) Limited
Published at:
flag_no Netherlands
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We are hiring for Lead/OSS Solution Architect at Den Haag, Netherlands for one our reputed client.

Job Title: Lead/OSS Solution Architect (ITSM, Incident management Domain)

Location: Den Haag, Netherlands

Job Type: Contract
Skills Required:
Customer centric and solution oriented OSS Designer/Architect with sound experience in service assurance domain at tier-1/2 global telco, particularly trouble ticketing and incident management journeys.
Strong knowledge of e2e journeys and processes for Triple Play/Quad Play services and Cu/Fiber accesses, VAS services; service and network incident workflows, jeopardy and SLA calculations, dispatch and routing automation.
Must possess experience working with customers/vendors as well as show a good understanding of OSS principles, processes, technology and application engineering.
Exposure on Service Catalogue design principles- Offer, Product, CFS, RFS and Resources
Sound knowledge of Telecom networking and telecommunication technologies - POTS, IP, Ethernet and Fibre.
Domain certifications - ITIL v3, eTOM, TOGAF - would be an added advantage.
Use of architecture and modelling tools - such as EA, MS Visio, BPMN2.0 workflows, etc.
Experience in Telco OSS domain (Fixed Line networks) with at least 5+ years in the role of E2E designer.
Hands-on experience in implementation of leading COTS Incident Management workflows/solutions such as BMC Remedy. Certification would be an advantage.
Job Description:
Liaison with the customer IT & business team to understand/qualify requirements and buy-in for the proposed solution design
Defining and writing solutions for customer's requirements for the assurance domain areas
Review Legacy complex IT assurance processes and propose solutions to simplify end-state workflows.
Act as guide to the Build (Development)' team and review all the Implementation level designs
Validate all the Non Functional requirements and provide inputs to the applications team on sizing.
Demonstrate problem solving, solution expertise, consultative 'questioning' and active listening skills
Good communication and presentation skills.
Support delivery and program management with estimations and planning.
Collaborate with and lead technical experts to develop detailed specifications.
About the Employer

The employer is a multi billion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
About US

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.
This is a very urgent role. Apply NOW with your updated resume in Word format.