Salesforce Consultant/Configuration/Service Cloud/Functional

Noord-Holland  ‐ Onsite
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Description

Salesforce Consultant/Configuration/Administration/CRM/Gathering Requirements/Reports/Functional/Service Cloud

Salesforce Functional Consultant

This is a great opportunity where you will be working for an international E-commerce company which is expanding worldwide. You will be involved in speaking to the business, gathering requirement and implementing new configuration.

  • Deliver Salesforce implementation: working closely with the EMEA Institutional business stakeholders to capture, discuss and design Salesforce;
  • Provide Salesforce.com expertise for implementation for Institutional requirements including facilitating user testing for business sign off
  • Carry out Salesforce.com configuration, including analysis and design of new requirements, Front End changes, training and roll-out to Institutional business users and departments
  • Support the continuous development of the Salesforce system Institutional, to ensure it keeps in step with the evolving business needs including
  • management of defect resolution, maintenance of the security model, supporting and training users, developing new reports/MI, liaison with IT teams and monitoring data storage, managing the Marketing automation tool

As the ideal candidate you will have experience with:

  • Proven analytical capability and producing insightful reporting from CRM system
  • Proven experience of Salesforce administration & configuration.
  • Proven experience of working with business stakeholders.
  • Proven experience of requirements gathering, analysis, design, testing and end-user training.
  • A good technical understanding and interest will be required, eg Excel formula/pivot tables, Salesforce admin tools and data loader.
  • An understanding of the principles of good database design.
  • Experience with Service Cloud

Start date
ASAP
Duration
3 months+
(extension possible)
From
Levy Associates Ltd
Published at
20.06.2016
Project ID:
1151197
Contract type
Freelance
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