Description
Position: Windows Operating System Consultant
Location: Czestochowa- Poland
Job Type: Contract
Job Description:
- Defining processes and ensuring that the processes are adhered
- Responsible for successful completion of Installation, configuration and migration
- Responsible for strategizing a backup plan and test plan for failure scenario Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support Suggesting patches/upgrades to maintain security level Assist in Data centre consolidation efforts
- Should have good experience in design, installation and management of large virtual server farm using VMWare
- Should have good expertise on installation and administration of Microsoft Windows/Linux platforms
- Should have skills on VMWare Vcenter, Vmotion, VMWare ESX Server
- Good to have Skills on other Microsoft pro (1.) Incident Management + Change Management (Planning & Execution)
- On - call Escalation
- Ticket Quality
- Process adherence & Security compliance
- Customer feedback ( Appreciations, CSAT survey results)
- KB preparation and review, Knowledge sharing & documentation
- Root cause analysis/Problem Management + Capacity/Architectural Management
- SLA compliance for tickets