Description
Quality Manager (ISO17025) SC Cleared, Forensic, Scientific, Safe Systems, Policies, ISO Standards, Quality Management System, SC Clearance, DV Clearance, Central Government, Science Regulator, ILAC G19, Project Manager, Prince2,
Our Central Government client based in both Birmingham and London are currently recruiting for a Quality Manager.
Role profile
- Implement and maintain Forensic quality standards (ISO 17025) in specific Commands across the client to ensure compliance with the EU mandate and the Forensic Science Regulator.
- Manage the creation, maintenance, version control and central archiving of Standard Operating Procedures, Quality Manuals and Safe Systems of Work to fulfil ISO standard requirements.
- Approve and issue new and updated procedures across the Forensic landscape; ensuring organisational policies are up to date.
- Record and manage any corrective actions or non-compliance identified; investigate and take appropriate actions where necessary.
- Report quality issues to management meetings where improvements will be discussed and agreed.
- Maintain a high level of knowledge and understanding of Quality Standards and National Occupational Standards; interpret and produce appropriate recommendations from the Forensic Science Regulator.
- Conduct and manage regular internal quality audits against working practices within the Forensic Services Quality Management System.
- Work closely with managers and supervisors within the Forensic Services Department and other of the clients Commands as appropriate.
Key Skills/Experience
- UKAS ISO/IEC 17025:2005 Forensic Laboratory course or equivalent qualification.
- Lead Auditors Course set by the International Register of Certified Auditors.
- Certificate/Diploma in Quality Management.
- Project Management qualification.
- Thorough understanding of ISO 17025 in a forensic environment.
- Excellent interpersonal/customer service skills.
- Excellent ICT skills and the ability to extract, analyse and present performance data.
- Drafting/report writing skills (eg policy, service level agreements, reviews, evaluations and reports).
- Previous experience of improving/delivering ISO quality standards particularly ISO 17025.
- Previous experience of the development and maintenance of Quality Management systems from UKAS accredited bodies.
- Demonstrate competence to conduct audits against ISO 17025 standard.
- Evidence of continuous business improvement.
- Proven ability to work on own initiative, work under pressure and to deadlines.
- Thorough understanding of ILAC G19 and the Forensic Science Regulators Code of Practice and Conduct.
- Training and presentation skills.
- Demonstrate ability to plan and co-ordinate projects and implement change.