Meraki Cloud Administrator

Georgia  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Meraki Cloud Administrator
Alpharetta, GA 30005
1 year contract
$35-40/hr

The Cloud Administrator is responsible for providing management and operational support for the Cisco Meraki platform. The scope of responsibilities will include, but not be limited to, day-to-day operations - both from a process and system perspective; escalation of individual cases; holding integrators accountable for responsiveness for service issues; looking for process improvements; keeping abreast of changes in the industry; reviewing current contracts and participating in contract reviews and negotiations; and building and maintaining excellent relationship with Cisco.

Job Duties and Responsibilities
Serve as key point of contact for Cisco that provide services for the Marketplace.
Work very closely with leadership and other team members to keep up-to-date on the internal processes/procedures that may impact the Program.
Create and manage networks inside of the organization.
Assist with problem resolution, including day-to-day operational/system issues and ongoing, more systemic, relational issues. Work closely with our internal IT partners who support the interfaces between company and Cisco.
Manage security of Meraki portal
Review accuracy of network following integrator setup
Create process documents as needed
Monitor health of network and follow-up on alerts generated from the Meraki portal.
Responsible for coordinating and facilitating monthly/quarterly calls with Cisco as needed.
Discuss new and existing service/product offerings, including staying abreast of trends and changes in the industry as well as with Cisco. Work closely with those who attend industry conferences to provide input and solicit feedback.
Review and negotiate contract specifics and pricing of services as needed, in close cooperation with Procurement. Not solely responsible for contract negotiations, but a key participant in providing information to leadership to make an informed decision and working closely with procurement to secure the contract.

Required Job Qualifications
3+ years related experience in networking specifically Cisco Meraki solution implementation experience
Bachelor's degree is preferred.
Knowledge and understanding of vendor relationship management processes and procedures.
Experience working with vendors.
Strong relationship building skills - with vendors, the field, and internal partners.
Comfort in addressing issues and holding vendors accountable for service expectations.
Primary responsibility will be to provide engineering oversight and support to Cisco Meraki installation teams. 
Assist in the design and implementation of the Meraki WIFI solution globally. 
Be the technical SME for wifi solution implementation partners - escalation point for Meraki engineering questions 
In-depth knowledge of WIFI systems architecture and installation best practices 
In-depth knowledge and hands-on experience working with Cisco Meraki MX devices, Cisco Access Points, Fine tuning data throughput, VPN architecture to Cisco Meraki Cloud etc 
Experience working with Cisco Meraki - Advanced Security features such as UTM, URL filtering etc. 
CCNA, CCNP, CCNP-Security or CCIE Security preferred 
Network and communications systems troubleshooting experience

For immediate consideration, please forward resume to (see below)

Start date
n.a
Duration
1 year
From
Synergis
Published at
13.07.2016
Project ID:
1166494
Contract type
Freelance
To apply to this project you must log in.
Register